Your Baltic Amber Specialist
Hi, welcome and thank you for stopping by, my name is Svajunas and I am an amber artisan and here is my story.
Amber Artisans is a cornerstone in Lithuanian history and heritage. In a small town on the Baltic Sea
coast, our families all grew up together and eventually, each of us made our passion for Amber into our life’s work.
When I was growing up, I was always around Amber
as it was the general remedy for all things… and still is. Whether you had a cold, a sore throat, a temperature, a headache, or just wanted to protect yourself from any and all of the above, you wore Amber. As I became older and watched other members of my family using it for “older” aches and pains such as arthritis and gout, I realized such how powerful and amazing amber really is. So the decision to start my company and create beautiful Amber pieces to share with the world was really a pretty easy one.
As a small business, both in our town and in the world, we are extremely focused on every customer. Quality is our #1 priority so that every one who buys from us has a very successful and personal experience. We are working with natural genuine Amber and our craft is something we infuse in every sale we make. We want our customers to know how very important they are to us and that we care about every aspect of what we do. Baltic Amber is very personal to us. It’s the treasure of our country. And it’s the most powerful homeopathic remedy that we can give to each and every person who reaches out to us.
We supervise every step of a transaction. We only utilize the most reliable services for shipping our precious cargo. We acknowledge orders within a few hours at most. We also invite questions and comments and we take great pride in the many wonderful letters we receive. It’s our business to ensure satisfied customers. It’s our passion to give everyone exposure to and experience with the incredible gem of our country, Genuine Natural Baltic Amber. It’s our nature to proud of our heritage and to be appreciate of all those who keep our small company thriving.
And if you believe in romantic legends, perhaps one of the greatest love stories can be found in Lithuanian history. The legend of the Baltic amber…
Contact Amber Artisans Online
•E-mail is the best way to contact us. We check e-mail every day and respond as fast as we can. You should have a reply within one business day.
•If you have a question about your order, please make sure your e-mail includes your name and order number.
*Your satisfaction is guaranteed!
*Return any unsatisfactory item within 30 days of the invoice date for credit to your account, exchanges, or adjustment.
*Regular shipping charges apply on all exchanges. Please see instructions for returning merchandise. Returns/Exchanges/Policies
*Have questions? Need help? E-mail firstname.lastname@example.org
ORDERING OVER THE INTERNET
*Ordering over the internet is safe, easy, and totally secure. When you order from Amber Artisans over the internet, you connect with Yahoo Store's secure server which protects your personal information.
*Shortly after placing your order on-line, you will receive an e-mail confirmation of the order you entered on-line.
Shipping and handling information
All Shipping occurs on business days only unless otherwise specified. Please note that a processing period of up to 48 hours may be applied. All orders placed after 3:00 pm will be processed the next business day. We post all orders usually within one business day of placing order. We do not ship on weekends and holidays. If you place an order on Friday afternoon, item will be shipped on Monday.
We ship worldwide. All orders are shipped via Lithuanian Post
as registered mail from our Amber Artisans Studio located in the Baltic amber homeland of Lithuania
Shipping and handling cost is $ 5.95.
Please make sure item is sent to a location where someone will be available to collect mail and sign for it during business hours. All our parcels requires signature. If no one will be available at you premises notification with details how to collect mail will be left.
Delivery time from Lithuania usually takes about 14-24 business days. ( this information is provided by carrier). Transit time may vary, particularly during peak periods.
International parcels have to be processed through customs and this may cause a delay at times. We cannot foresee the rate of speed these government agencies will take.
If you are not satisfied with your purchase, you can return any item in its original and unworn condition within 30 days after your receive it. Shipping and handling fees cannot be refunded. We cannot be responsible for items which are lost in shipment when being returned.
All requests will be processed after our Returns Department carefully inspects and verifies the condition of the item. Returns take approximately 15 business days to process once the item is received.
In order to make a return, you must first contact us at email@example.com to get a Return Authorization Number. You must include this number on your return shipping label.
Merchandise should be carefully packed and shipped via traceable means in order to verify receipt and be eligible for refund. We advise you to insure the items before shipping as we are not responsible for any loss or damage during return shipping. You are also responsible for any return charges.
Regular shipping charges apply to all exchanges.